What Happens If I Lose My Western Union® Money Order?

To reclaim a lost money order, you will need to obtain a “Tracing/Refund Request” form from the PAYOMATIC store where you purchased the money order. Simply fill out all of the required information and sign the request form. PAYOMATIC will be able to provide proof of purchase in the form of an agent statement, which includes the money order number, dollar amount, date of purchase, and signature of the selling agent. Follow the instructions on the request form and mail to the Western Union address for processing.

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