I have T-Mobile and I can't get my verification code
If you have a Simple Choice No Contract account you will not be able to receive short codes.
If you have a premium account go on My T-Mobile, your primary account holder can look for and remove Message Blocking Services or Family Allowances from the line:
Add or remove services, then clear check boxes for any blocking service, and click Next to confirm.
In addition to message and email blocks, remove 'Block Content Downloads' as it blocks messages to some short codes.
Check your signal to make sure you're connected to the T-Mobile network. Short codes do not work while roaming on another network.
Restart the device.
For Android devices, check that the short codes settings are enabled.
Double-check the short code you're using is correct, and try again.
If the short code is still not responding, contact T-Mobile customer service
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